Why do we have a Terms of Service?

Why do we have a Terms of Service?
We have to have rules and limitations set in place for our company to flow and work in unison with the office, scheduling, payments, techs, and client expectations.

Our goal is to provide a high-priority pre-scheduled service, a high retention rate with our techs, and professional services all around. We can only accomplish this through a term of service.

We don’t believe in long-term contracts and being bound to a schedule or commitment that is uncomfortable. Therefore we have a terms of service which is an understanding of expectations in writing to both parties while services are being used.

Understand these terms are to notify you and prevent frustration. Expectations are EVERYTHING.

 

What services do we offer?

We specialize in residential recurring services. We offer weekly, and bi-weekly pre-scheduled cleanings, priority cleanings, Deep Cleanings, Move-In/out, Construction, Commercial, and Short-term rentals

Your day and time are specifically reserved for your home, so you can have that peace of mind and priority.
Additionally, we offer One-time cleanings, appliance cleaning, as well as small add-on services.

For all visits, you will receive an email and text reminder 6 days before your appointment. Please see our Cancellation Policy in regards to rescheduling/canceling your visit.

How do I get on your schedule?

All jobs are required to have the FIRST VISIT 50% PAID TO BEGIN services to secure your spot on the schedule.

For recurring visits, we require a card on file and we charge when your cleaning is complete.

For all visits, you will receive an email and text reminder 6 days before your appointment. Please see our Cancellation Policy in regards to rescheduling/canceling your visit.

 

Thank you for taking the time to review our Terms! If you have any questions please reach out to our office at (910) 627-9255